Bright Heart Health Telemedicine Treatment in North Carolina

Known for its vast landscape, beautiful beaches, and being ‘First in Flight’, North Carolina ranks 30th in the nation for its overall health care according to U.S. News. The Tar Heel State is ranked in the top ten state most in need of healthcare reform. North Carolina has not yet expanded Medicaid, and has a 13% uninsured rate. The state has 178 mental health HPSAs (Health Professional Shortage Areas), regions that experience a shortage of healthcare professionals, with only 14% of adult mental health needs being met. There is a shortage of providers and insurance option, therefore access to mental health care is limited. The shortage of services may be worrisome if you live in North Carolina and struggle with mental illness, substance use disorder, an eating disorder, or chronic pain. 

If you live in North Carolina and struggle with access to services, you now have an opportunity. Bright Heart Health offers telemedicine treatment options if you need help overcoming any of these life-threatening conditions. BHH was the first telemedicine treatment program for opioid use in North Carolina. Your treatment plan will include one-on-one counseling sessions with licensed providers, group therapy, and medication assisted treatment (MAT). 

All telemedicine sessions are conducted using HIPAA-compliant Zoom, and we take DMA (North Carolina Medicaid), Medicare, most major insurance plans, and private pay. To access, all you need is an internet connection and a suitable device (laptop, tablet or smartphone).

When you or your loved one needs help, time is demanding. Delaying treatment will simply prolong the downward spiral of addiction or mental illness. Bright Heart Health is here to talk with you at any time, 24/7. You can click here or call 800-892-2695 to be instantly connected to a licensed healthcare professional who will talk one-on-one with you to assess your condition and recommend the right course of treatment.

All of your treatment will take place in the comfort and privacy of your home in North Carolina. There are no waitlists, no barriers to getting access. We want to make the intake process as quick and easy as possible, so that we can spend time focusing on you. 

Working with Bright Heart Health will happen in your home or from anywhere via telemedicine. This flexibility is a huge advantage if you have a strict work schedule, have family responsibilities, or find staying at home is more comfortable for you. In some cases, you may need services that are in-person, such as receiving medically supervised detox, but you will return home as soon as it is safe for you to do so. All you need to begin services with BHH are an internet connection and a laptop, tablet or smartphone. It’s that easy and simple.

We offer one-on-one sessions with providers licensed to practice in North Carolina. Our team includes physicians, dietitians, nurse practitioners, social workers, and other therapists who are specially trained to assess and treat substance use, eating disorders, chronic pain, and mental health conditions.

Are you ready to start a new chapter in your life?

• Opioid Use Disorder Treatment
• Methamphetamine Use Disorder
• Alcohol Use Disorder
• Eating Disorders
• Chronic Pain
• Mental Health

After your initial assessment is completed, your treatment plan has been developed, and your provider team assembled, you are now on track for your path to recovery. At this point, you can complete your paperwork online and we will work with you to figure out your insurance coverage or discuss other payment options.

Bright Heart Health is available to all North Carolina residents and accepts major insurance plans, Medicare, North Carolina Medicaid, and self-pay. Before you start your treatment, we will work to review your coverage, and make any necessary financial arrangements. Understanding your insurance coverage and financial responsibilities upfront will relieve the stress of wondering, “how much is this going to cost me?”. We want you to spend time focused on your recovery. 

Our approach to treatment is holistic. We get to the root of your condition and work with you to understand the underlying issues that drove your dependency on substances. You will discover that a clean and sober life is a life worth living and worth fighting for.  With the right combination of one-on-one care, group support, and medication (if necessary) you will build a strong foundation to live life at its fullest.

Telemedicine allows rapid access to substance use treatment. You do not have to wait weeks to get a doctor’s appointment. You can receive the initial free consultation right away, and our staff of opioid and substance treatment professionals will begin to assess your needs immediately so that you can quickly move towards safety and healing.

Our Care Coordinators will help schedule a first appointment often on the same day.

Complete your new client forms online to get the process started.

Insurance we accept includes:

• Aetna
• Ambetter
• AmeriHealth
• BCBS
• Bright Health
• Carolina Behavioral Health
• Carolina Complete Health
• Cigna
• Humana
• Medcost
• Optum
• Partners Behavioral Health Management
• United Healthcare
• WellCare

If you’re not sure whether we can accept your insurance, call us now for a free consultation at (800) 892-2695.

The opioid epidemic is snowballing across North Carolina, affecting all age groups and demographics. Those struggling with opioid dependence can get help and recover completely. However, there is a shortage of healthcare professionals who are qualified to help those dependent on opioids. North Carolina has been scrambling for a way to serve the millions of people affected by addiction. Bright Heart Health is one of the few programs accepting North Carolina Medicaid.