Bright Heart Health Telemedicine Treatment in New Mexico

New Mexico is known for its vast white sands, national parks, and International Balloon Fiesta. The Land of Enchantment struggles to provide affordable and accessible health coverage to its residents, and is ranked the number 1 state in need of healthcare reform. The state expanded Medicaid to allow more residents healthcare coverage. Throughout New Mexico, 11% of residents are uninsured, with 21% of residents living below the poverty line. Substance use is rampant, with roughly 2 deaths per day due to drug overdose and 4 deaths per day due to alcohol. New Mexico also has the highest rate of suicide in the nation. Many residents struggle to find access to mental health services. The shortage of services may be worrisome if you live in New Mexico and struggle with mental illness, substance use disorder, an eating disorder, or chronic pain. 

If you live in New Mexico and struggle with access to services, you now have an opportunity. Bright Heart Health offers telemedicine treatment options if you need help overcoming any of these life-threatening conditions. BHH was the first telemedicine treatment program for opioid use in New Mexico. Your treatment plan will include one-on-one counseling sessions with licensed providers, group therapy, and medication assisted treatment (MAT).

All telemedicine sessions are conducted using HIPAA-compliant Zoom, and we take Centennial Care (New Mexico Medicaid), Medicare, most major insurance plans, and private pay. To access, all you need is an internet connection and a suitable device (laptop, tablet or smartphone).

When you or your loved one needs help, time is demanding. Delaying treatment will simply prolong the downward spiral of addiction or mental illness. Bright Heart Health is here to talk with you at any time, 24/7. You can click here or call 800-892-2695 to be instantly connected to a licensed healthcare professional who will talk one-on-one with you to assess your condition and recommend the right course of treatment.

All of your treatment will take place in the comfort and privacy of your home in New Mexico. There are no waitlists, no barriers to getting access. We want to make the intake process as quick and easy as possible, so that we can spend time focusing on you.

Working with Bright Heart Health will happen in your home or from anywhere via telemedicine. This flexibility is a huge advantage if you have a strict work schedule, have family responsibilities, or find staying at home is more comfortable for you. In some cases, you may need services that are in-person, such as receiving medically supervised detox, but you will return home as soon as it is safe for you to do so. All you need to begin services with BHH are an internet connection and a laptop, tablet or smartphone. It’s that easy and simple.

We offer one-on-one sessions with providers licensed to practice in New Mexico. Our team includes physicians, dietitians, nurse practitioners, social workers, and other therapists who are specially trained to assess and treat substance use, eating disorders, chronic pain, and mental health conditions.

Are you ready to start a new chapter in your life?

• Opioid Use Disorder Treatment
• Methamphetamine Use Disorder
• Alcohol Use Disorder
• Eating Disorders
• Chronic Pain
• Mental Health

After your initial assessment is completed, your treatment plan has been developed, and your provider team assembled, you are now on track for your path to recovery. At this point, you can complete your paperwork online and we will work with you to figure out your insurance coverage or discuss other payment options.

Bright Heart Health is available to all New Mexico residents and accepts major insurance plans, Medicare, New Mexico Medicaid, and self-pay. Before you start your treatment, we will work to review your coverage, and make any necessary financial arrangements. Understanding your insurance coverage and financial responsibilities upfront will relieve the stress of wondering, “how much is this going to cost me?”. We want you to spend time focused on your recovery.

Our approach to treatment is holistic. We get to the root of your condition and work with you to understand the underlying issues that drove your dependency on substances. You will discover that a clean and sober life is a life worth living and worth fighting for.  With the right combination of one-on-one care, group support, and medication (if necessary) you will build a strong foundation to live life at its fullest.

Telemedicine allows rapid access to substance use treatment. You do not have to wait weeks to get a doctor’s appointment. You can receive the initial free consultation right away, and our staff of opioid and substance treatment professionals will begin to assess your needs immediately so that you can quickly move towards safety and healing.

Our Care Coordinators will help schedule a first appointment often on the same day.

Complete your new client forms online to get the process started.

Insurance we accept includes:

• Aetna
• BCBS
• CHRISTUS
• Cigna
• Humana
• Magellan
• Molina
• New Mexico Health Connections
• Optum
• Presbyterian
• TriCare
• True Health New Mexico
• United Healthcare
• Western Sky Community Care

If you’re not sure whether we can accept your insurance, call us now for a free consultation at (800) 892-2695.

The opioid epidemic is snowballing across New Mexico, affecting all age groups and demographics. Those struggling with opioid dependence can get help and recover completely. However, there is a shortage of healthcare professionals who are qualified to help those dependent on opioids. New Mexico has been scrambling for a way to serve the millions of people affected by addiction. Bright Heart Health is one of the few programs accepting New Mexico Medicaid.