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A North Carolina patient in a quiet conversation about care

Virtual care in North Carolina

Online Suboxone and addiction treatment in North Carolina.

Virtual treatment helps people across North Carolina connect with a care team from the privacy and comfort of home.

Patients in North Carolina

“It actually allows me to live my life.”
Bright Heart Health NC patient

Care from wherever you are

Specialized treatment through telehealth.

From the Triangle and Charlotte to smaller towns across the state, North Carolina patients connect with Bright Heart Health by secure video. Care includes online opioid use disorder treatment with Suboxone when clinically appropriate, outpatient substance use treatment, and chronic pain support.

Meet with your care team online from home or another private location. Bright Heart Health’s virtual model supports continued connection without requiring travel for every appointment.

Communities served

Care that reaches across the state.

Patients in North Carolina connect with Bright Heart Health from these counties. Figures are aggregate counts with no individual patient information.

  • Wake30
  • Cumberland14
  • Cleveland13
  • Buncombe12
  • Guilford12
  • Catawba11
  • Gaston11

Plus 65 more North Carolina counties where we serve a small number of patients. Counts under 11 are not shown to protect privacy.

Counts current as of November 11, 2026.

Coverage in North Carolina

Insurance and payment options.

Coverage varies by state and by plan. Our team verifies benefits and eligibility before treatment begins.

Check your coverage: (844) 884-4474
  • MedicareSubject to eligibility and benefits verification
  • MedicaidAccepted in California, New Mexico and North Carolina
  • Commercial insurancePlan participation and benefits are verified
  • Self-payAsk our care team about current options

Program availability and coverage are confirmed individually before treatment.

Insurance and coverage options

  • Blue Cross Blue Shield
  • Medicare
  • Medicaid
  • UnitedHealthcare
  • Cigna Healthcare
  • Optum
  • Carolina Complete Health
  • AmeriHealth Caritas
  • Partners Health Management
  • Alliance Health
  • Trillium Health Resources
  • Vaya Health

Results in North Carolina

Closing the distance to recovery

A Case Study of Opioid Use Disorder and Telemedicine Access in North Carolina

Read the case study
A man on his front steps joining a visit from his phone

277patient records reviewed for opioid use disorder care

70North Carolina counties represented

150cities represented

How it works

Getting care is simple, personal, and supportive.

Start virtual care in three clear steps, with support from the comfort and privacy of home.

Flexible scheduling Private virtual care Online appointments

Schedule your first online visit

Choose an available time that works for your schedule.

A welcoming clinic reception with the Bright Heart Health logo on an off-white wall

Meet your care team online

Connect with your care team from home.

Visit confirmed

Begin your care plan

Continue with the treatment and support planned for you.

You are not alone. Our care team can help you find the right next step.

Questions about care in North Carolina

What North Carolina patients ask.

Can I get online Suboxone treatment in North Carolina?

Yes. Bright Heart Health offers online Suboxone treatment for opioid use disorder in North Carolina. A licensed provider evaluates you by secure video from your phone, tablet or computer and, when clinically appropriate, prescribes buprenorphine-based medication such as Suboxone. Regular video follow-up visits keep your treatment on track. No referral is needed, and we accept NC Medicaid, Medicare, and commercial insurance

Does your online Suboxone treatment accept Medicaid in North Carolina?

Yes. Bright Heart Health accepts NC Medicaid for online Suboxone treatment through Carolina Complete Health, AmeriHealth Caritas, Partners Health Management, Alliance Health, Trillium Health Resources, and Vaya Health. We also accept Medicare, commercial insurance, and self-pay. Our team verifies your specific plan and eligibility before treatment begins.

How do virtual visits work in North Carolina?

Visits happen over secure video from your phone, tablet, or computer while you are located in North Carolina. After an initial evaluation, your clinician builds a plan with you and schedules follow-up visits.

What insurance do you accept in North Carolina?

Bright Heart Health works with Medicare, Medicaid, commercial insurance, and self-pay options. Program availability and coverage are confirmed individually before treatment. Benefits and eligibility are verified before treatment begins.

Do I need a referral to start care in North Carolina?

No referral is required. Call or text our team, or join the Virtual Clinic, to talk through your needs and confirm eligibility, coverage, and next steps.

Start your care journey

Ready to explore care in North Carolina?

Our team can help confirm availability, eligibility, and the right next step.