New Patients
Existing Patients
Hours
Open 24 hours a day.
7 days a week.
Contact
Partner Virtual Clinics
Admissions
To join Bright Heart Health all you need to do is call or enter the Virtual Clinic – and we will assist you from there.
We accept Medicaid, Medicare, and Commercial insurance! We will let you know if your insurance has cleared within one hour or less. All inquiries will be confidential, and a live person will be available to walk you through every step of the process.
Payment Options
Insurance
Bright Heart Health accepts most major insurance plans, including companies such as Aetna, Anthem, Cigna, Humana, Blue Cross Blue Shield, Molina, WellCare, Highmark, Presbyterian, United Healthcare, Magellan and more. It is important to know that each patient’s coverage will be dependent upon their individual policy.Self-Pay
For those wishing to pay out of pocket, or fill gaps in insurance coverage, Bright Heart Health can work with you to ensure treatment fits in your budget. To learn more about our program’s rates, please call us at (800) 892-2695.
Enrollment Process
We understand that reaching out for help can feel overwhelming. When you call us you will be connected to a caring, knowledgable consultant who will address your concerns, answer your questions and guide you through the ins-and-outs of the enrollment process.
Appointment ChecklistNew Patient Forms
General Client Forms
Referral & Partner Forms
Patient Forms
Helpful Information
Feedback
Bright Heart Health is interested in your feedback. If you should have feedback or a complaint, please request a Complaint Form. You can also give immediate feedback to the Program Director, Helena Rouhe, LMFT, at 800-892-2695 or hrouhe@brighthearthealth.com.In addition, you may file a complaint with the Joint Commission by fax at 630-792-5636 or by mail at:
Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, Illinois 60181